frequent questions

What type of Swimming Pool Services do you offer?

We offer a range of services including routine maintenance, cleaning, equipment repair, water testing, chemical balancing, and seasonal opening/closing services. We also provide emergency repairs and renovations.

Customer Questions

What is included in a standard pool cleaning service?

Our standard pool cleaning service includes skimming the surface, vacuuming the pool floor, brushing the walls, checking and adjusting the chemical balance, and cleaning the skimmer and pump baskets.

Are your technicians certified?

Yes, all our technicians are certified professionals with extensive training and experience in swimming pool service and repair. We ensure they stay updated with the latest industry standards and practices.

What payment methods do you accept?

We offer flexible payment options including credit/debit cards, checks, and online payments. Payment details will be provided with your service agreement or invoice.

What should I do if I notice a problem with my pool between service visits?

If you notice any issues such as unusual water color, debris buildup, or equipment malfunctions, please contact us immediately. We can arrange for a technician to inspect and address the problem promptly.

What should I do to prepare for a service visit?

Ensure that our technicians have clear access to your pool area and any gates or entryways. If you have any specific concerns or requests, please let us know in advance so we can address them during the visit.